Here’s our list of frequently asked questions. We hope you'll find the answer you're looking for! You can also view app documentation for more details.

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Bar timer

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How can I add/remove the Bar timer in my theme?

Can I change the position of the Bar timer on the page?

Can I make the Bar timer smaller on mobile?

What is the best image ratio for the Bar timer background?

How can I remove the “X” close button from the bar?

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Functionality

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Where can I find my widget ID?

Why do I need to activate the app?

Does the app work with vintage themes (like Debut)?

Can I change the timer widget’s width?

Can I add my timer widgets only to certain product pages?

Can I translate my widget, and does the app support localization?

Can I add widgets to the pages created with a builder app (like PageFly)?

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Troubleshooting

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I can’t add the app to my theme, what’s wrong?

I can’t upload an image to the widget’s background, what’s wrong?

The Bar timer widget doesn’t reappear after I close it, why?

I’ve set up the Bar timer targeting, why do I still see it on every page in my theme editor?

I’ve added the Bar timer to the top of my store, but the header overlaps it, why?