Here’s our list of frequently asked questions. We hope you'll find the answer you're looking for!
You can also view app documentation for more details.
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Bar timer
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How can I add/remove the Bar timer in my theme?
Can I change the position of the Bar timer on the page?
Can I make the Bar timer smaller on mobile?
What is the best image ratio for the Bar timer background?
How can I remove the “X” close button from the bar?
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Functionality
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Where can I find my widget ID?
Why do I need to activate the app?
Does the app work with vintage themes (like Debut)?
Can I change the timer widget’s width?
Can I add my timer widgets only to certain product pages?
Can I translate my widget, and does the app support localization?
Can I add widgets to the pages created with a builder app (like PageFly)?
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Troubleshooting
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I can’t add the app to my theme, what’s wrong?
I can’t upload an image to the widget’s background, what’s wrong?
The Bar timer widget doesn’t reappear after I close it, why?
I’ve set up the Bar timer targeting, why do I still see it on every page in my theme editor?
I’ve added the Bar timer to the top of my store, but the header overlaps it, why?